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Services - Virus/spyware removal and protection
Mission Statement | To provide excellent onsite technical support to families and businesses in the Greater Tehachapi area.

Virus/spyware and malware removal and protection

Have you noticed any of the following:
  • False anti-virus protection software?
  • PC running slower and slower?
  • A change in your Internet home page?
  • Internet browser redirecting to you weird sites?
  • Pop-ups while browsing the web?

If so, you may have viruses, spyware, or malware on your computer. Even if you have virus protection software, viruses and malicious software can still get onto your PC. I can disinfect your PC and restore its speed and reliability.

Do NOT let someone else reinstall Windows and lose all your data because they can't be bothered to take the time necessary or just don't know how to clean your PC any other way. Call me and get it done the right way the first time.

Because most infections require multiple scans with different cleaning techniques, it is more cost-effective for you if I take your infected PC or laptop back to my Secret Lair™ to disinfect it. In almost all cases, I will return your newly clean and tuned-up PC to you the next day.

Normal Infections

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What's included: (and why your PC or laptop will run much better than before)

  • Physically clean your PC's innards (remove the cover and blow out the dust bunnies)
  • Find and fix Windows crashes, lockups, and unusual slowness
  • Remove all spyware, adware, malware, scareware, keyloggers, trojans, worms, viruses, redirectors, and any other bad guys
  • Find and fix it if Windows is not logging in or logging you out as soon as you log in
  • Install all current Windows critical and optional updates (including Service Packs, if you're behind...)
  • Install Adobe and Java updates (very common infection vectors)
  • Clean your registry, empty your Internet and Windows temporary files, and clean up unused shortcuts
  • Install FREE anti-virus protection and PC tune up software
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Severe Infections

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Severe PC infections may require the re-installation of Windows to remove all threats. What's included:

  • Physically clean your PC's innards (remove the cover and blow out the dust bunnies)
  • Backup all of your data (desktop, favorites, music, pictures, documents) to external media
  • Format your hard drive
  • Reinstall Windows from your original media
  • Install all necessary Service Packs and Windows Updates
  • Install Adobe and Java updates (very common infection vectors)
  • Restore your data and scan for infections
  • Install FREE anti-virus protection and PC tune up software
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